My standard shipping time is about 1-3 weeks. Currently all print & stationery items are made to order, and packed by me at my home studio in Washington state.

*EXCEPTION - Please note that typically, prints 11x14 & under ship directly from me, and prints above 11x14 will ship directly from the photo lab to you, due to space constraints in my studio. 

If you need your item by a specific date, please let me know by contacting me HERE and I will do my best to make it happen!

Tracking information for your orders will be emailed to you as soon as I pack your order. Please add alyssa@alyssathorne.co to your safe senders' list so you do not miss my email.

If you have not received a shipping confirmation email after 2 weeks, contact me HERE

If you wish to purchase a gift, rest assured that I do not send invoices with any cost information inside orders.

Unfortunately, I do not have the capacity to add custom gift notes at this time. I do add a thank you note to each order. I can leave this out if you wish.

Please allow some time for tracking to update once you have received it. My post office is very small, and often it will take a day or two to be scanned in.

If your order is lost, damaged, or arrives incorrect, please send an email to me and I will help you as soon as I am able. HERE

I am not able to offer returns, exchanges or refunds - except in the event of a fulfillment error on my end. Please know I am an extremely small shop (of just one person!) and I am just not able to accommodate returns at this time.

In the event your package is lost, stolen, or damaged, please contact me HERE